refund policy

Refund Policy

Last updated: December 23, 2025

Thank you for choosing GoldenDesign. We value Your satisfaction and strive to provide high-quality services.

Digital Services & Custom Work

Due to the nature of digital services and customized design work:

• All sales are final

• No refunds are provided once work has started or services have been delivered

Eligibility for Refunds

Refunds may be considered only if:

• The service was not delivered at all

• A technical error caused duplicate payment

Refund requests must be submitted within 7 days of the payment date.

Non-Refundable Cases

Refunds will not be issued for:

• Change of mind

• Delays caused by incomplete information from the client

• Dissatisfaction after approval or delivery

• Promotional or discounted services

How to Request a Refund

To request a refund, contact us with:

• Full name

• Payment receipt

• Description of the issue

📧 Email: info@GoldenDesign.ae
📞 Phone: +971 50 348 7472

Processing Time

Approved refunds will be processed within 7–14 business days, depending on the payment method.

Policy Changes

GoldenDesign reserves the right to update this Refund Policy at any time without prior notice.